Is there a limit to adding images to a product?
Usually the platforms put a lot of obstacles in the way of the user, we at Bany decided to open the way for the user to add as many images as he wants
How can I invite someone to my account?
There are several methods, including QR-Code, in addition to the shortcut links in the settings section.
How do I Select my Stores Language and When?
When you Create an Account, you Will See the Complete Profil Page (Without it, Creating your Account Will Not be Completed!), in this Page there are Language Options, Which are Currently Three: Arabic, English and Turkish, and you Can Change the Language of your Store any Time you want in the Settings.
How do I report a problem in the platform?
You can fill out the bugs form on the dashboard in case you encounter any error, in addition to communicating directly through the platform’s website and as a last resort for emergency cases, there is the hotline that our team serves 24/7.
Is there an option to customize the WhatsApp message?
Yes, there is an option to add text by the store owner, after completing the order.
Is there an option to send the product to a specific table if I am a restaurant owner?
Yes, there is an option when ordering either at home or in the store.
Is there an option to enter customer information during order information on the platform?
Yes, there is an option to enter information while ordering products.
Can I modify the phone number and WhatsApp of my store?
Yes, from the settings, in the general settings box, there is a box dedicated to both the phone number and WhatsApp.
What are the QR-Code options offered by the platform?
The platform offers the option to modify the icon colors in addition to customizing the background colors in order to add the store logo colors, which adds a special imprint to each store itself.
Is there an option to share a link to my store on social media?
Yes, there is an option to publish a short link to your store that you can use on social media or anywhere else.
How can I monitor the analytics and statistics of my store?
The platform is friendly with many different tools such as facebook pixel, google Analytics and many others in order to know the movement of your customers.
Can I customize the colors of my store?
Yes, there is a possibility to customize the main and sub-colors of your store via the settings in the appearance item.
How can i add products?
By choosing a category from your store, you will have the option to add a product through this category. Of course, with complete product options such as pictures, description, and popular selling tactics such as upselling, cross selling, and product options, if you don't know about these techniques, you can read this article.
How can I Edit Photos?
By Entering the Product Details, the Option to Edit and Delete Product İmages Will be to Modify and Delete the Product İmages.
Can I modify a product after adding it?
Yes, you can modify any product at any time.
Can I add subcategories?
Yes, this option is available, but you must get in touch with the technical team.
Is There a Limit on Daily Products and Sales?
In Bany platform there is no limit for both daily sales or products, you are free.
Can i cancel my subscription to the Bany platform before the end of the agreed period?
There is a trial period before subscribing the platform and during this period you can get to know the platform comfortably without anything limiting you, but after the end of this period and subscribing to a specific package, there is no refund, but you can cancel the subscription at any time.
Can I cancel my subscription to Bany platform before the end of the agreed period?
There is a trial period before subscribing to the platform and during this period you can get to know the platform comfortably without anything limiting you, but after the end of this period and subscribing to a specific package, there is no refund, but you can cancel the subscription at any time.
Is there a possibility to specify the payment method? Pay with credit cards? or just cash?
The platform supports cash and credit card sales, but only upon delivery
Can I deactivate some off-season products?
Yes, you can change the product's status to "seasonally available" and reactivate it when the season comes.
How can I delete my account?
You can contact the technical team, and they will delete the account.